MY WORKING EXPERIENCE

hi everyone this is my last entry.... so fast gona finish 1st sem...
as my last post i would like to tell bout my working experience after finishing my STPM... i worked in 3places, but this give me much experince...so nice at the same time too much of pressure

After my STPM examination, I decided to work in a call-centre. I applied for a customer service officer job through CIMB Bank. I was offered a job on 31st December 2008. I started by 4 month working stint the 5th of January 2009.

My higher-ranked officers assigned me to the auto-loan deparment. The role of my job is basically to answer calls from customers pertaining to their car or hire-purchase loans from the bank. I was given the full trust to access information which cure deemed secret and confidential by the bank.

Throughout my experience, I reguraly received calls from rude and irate customers. They, made my job difficult. Quite often, they would scold me although it was their mistake for not keeping their car loan monthly installment payment payment on time. That helped me to learn and understand that all of us have to go through a significant amount of pressure all the time.

Last but not least I had a wonderful time working in a bank environment.

tatz all.....tc evi1 all d best 4 ur xm